Customer Privacy Policy

Terms Conditions & Policies

Information & Terms: A non-refundable deposit and an authorized signature on your proposal will reserve your activities and date. A signed contract is required and is a legal and binding contract. The balance is due on or before the date of the event prior to set-up. We reserve the right to set appropriate rules of conduct and age/weight/time limits in order to best facilitate your event and maintain a safe environment.

Cancellation and Rain Policy: To cancel or reschedule, sufficient notice must be given - at least 72 hours prior to the start of your event. Cancellation after set-up has begun forfeits any refund. Postponement of event with at least 1-week notice may entitle you to use all or part of your deposit towards a timely rescheduled event at our discretion. Any rescheduled event is subject to availability of activities at the time of notification of postponement.

**If on the day of your event, the weather is not suitable for operation: i.e. winds over 15mph or heavy rain conditions, the lessee must call by 8am that day to discuss options or cancel event to benefit for a deposit refund.

Required ride staffing while in operation: State of Ohio Regulations ORC 1711.50 (A), requires "the owner/operator ( Romp n Stomp) to train a responsible party(s) (minimum age of 16 years old) prior to leaving the unit(s) at the rental location. The training must be written documentation signed by the trainer and the trainee(s) indicating that the trainee(s) has been instructed and informed of the proper operational procedures of the units as required by the manufacturer.

"Trainee"=Lessee of a Romp n Stomp unit/units.

Privacy Policy

We guarantee that your Credit Card transactions are safe and secure. You do not have to be concerned. We also guarantee the safety of any information you provide us. Your Safety and Security are Important To Us

What will you do with my personal information? How know's

We are very concerned about how other web sites use our personal information (name, e-mail address, preferences, etc.). The, owner of Romp n Stomp is committed to your privacy. As a result, we will always make sure that any information you elect to provide us is kept confidential. We pledge that we will never provide that information to anyone else.

We only use your e-mail address and, any other information you elect to provide us, to better serve you and to keep you informed about changes in our site, party and rental ideas and suggestions, or new products and special pricing only available to our customers and newsletter members . You can rest assured that your information is safe with us. We look forward to serving you.

Official Privacy Policy Statement: This is the web site of Our postal address is 900 Medina Rd Medina, Ohio 44256 We can be reached via e-mail at

or you can reach us by telephone at Local (234) 248-4405 or Toll Free 866-655-JUMP ( 5867)

For each visitor to our Web page, our Web server does not collect information regarding your domain or e-mail address. We do not collect information on consumers who browse our Web page. With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that our customers add to their shopping cart.

If you supply us with your postal address or telephone numbers on-line during your order, you will only receive postal or telephone contact from us with information regarding orders you have placed on-line.

With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, The Federal Trade Commission by phone at 202-FTC-HELP (202-382-4357) or electronically at The Federal Trade Commission Site

Is it really safe for me to use my credit card?

Yes it is. Shopping at is extremely safe. We guarantee you 100% safety when you use your credit card with us. You must be on our secure server software on a completely separate compartment of our system and your computer must accept cookies or you will be unable to order. That way we are able to guarantee your credit card purchase. You will never have to pay for any unauthorized charges made to your card as a result of shopping with us at

What makes it so safe?

Technology is secure and stable: The software we use in the order compartment of our system (SSL) is the standard for this industry. All of the major browsers support it and promote how well it works at their web sites and in their software. The software takes the data that you provide and encrypts it in a special coding system that can only be interpreted by our system in our office. This system is actually safer than giving it out over the telephone or sending a fax.

All the big guys are using the same software: Companies like, AT&T, Dell Computers, etc. are using the same software. They have millions of customers who safely shop without experiencing credit card fraud. Since we started, we have had thousands of customers order without any credit card fraud at all. You can feel comfortable that the same precautions taken at the big companies are being taken here to ensure your card's safety.

Still rather not use your card on the internet?

That's fine. You are welcome to print your order and fax it to us with your payment information. Or mail it to us at:

Romp n Stomp

437 LAFAYETTE ROAD, Suite: 120

Medina, OH 44256

Credit Card Guarantee Based on the Fair Credit Billing Act passed by the U.S. Congress, your bank is not allowed to hold you liable for more than $50.00 of fraudulent charges. If your bank should decide to exercise their right to hold you liable for that $50.00, Romp n Stomp will reimburse you for that amount, up to the full $50.00. will only cover your liability if the unauthorized use of your credit card was caused by no fault of your own from purchases made with while using our SSL secure server.

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